Fazendices

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FREQUENTLY ASKED QUESTIONS

1. What are "antepastos"?

“Antipasti” means "before the meal" and refers to a selection of small dishes typically served before the main course — like cold cuts, bruschettas, and more.

Because of a strong tradition, the composition of antipasti remains very similar to how it was in the past: colorful, beautifully presented, and made with fresh, carefully selected ingredients to whet your appetite.

In Brazil, though Italian culture has a strong influence, we enjoy antepastos a bit differently — often before lunch or during social gatherings with friends, paired with a good wine and relaxed conversation.

(source: https://blog.famigliavalduga.com.br)

2. Do you use preservatives?

We only use natural preservatives like olive oil, vinegar, and in the case of our Mango Chutney, sugar. No artificial preservatives, flavor enhancers, or anything that isn't 100% natural! That’s why we proudly call it REAL FOOD!

3. What is the shelf life of the sauces and preserves?

If kept in a cool, dry place, away from light and temperature fluctuations, the jars can last up to 12 months unopened.

After opening, they should be stored in the fridge and can last 15 to 20 days.

4. How can I make my sauce or preserve last longer?

Great question!

ALL NATURAL PRODUCTS WITHOUT ARTIFICIAL PRESERVATIVES are more sensitive. If the food is not kept submerged in its natural preservative (olive oil, vinegar, salt, sugar, etc.), it can mold.

So, here’s a golden rule: after serving, always make sure the remaining contents are below the level of olive oil. Close the lid tightly and refrigerate. That alone can make your preserve last for months! And if needed, feel free to top it off with a neutral olive oil of your choice.

Another golden rule: Don’t double dip! The spoon that touches your mouth shouldn't go back in the jar. Our saliva carries bacteria, and these jars are natural — they don’t stand a chance! If it happens, just wash the spoon or use a clean one.

5. Are the sauces and preserves vegan?

Yes! The only non-vegan flavor is the Black Pesto, which contains parmesan cheese.

6. Do the sauces and preserves contain gluten?

Nope! They are 100% gluten-free. Go ahead and enjoy!

7. How is shipping calculated?

If you're ordering directly through WhatsApp, we calculate the delivery using the LALAMOVE app. As soon as you place your order, I’ll ask for your full address, enter it into the app, and send you a detailed order summary including product descriptions, delivery address, and final pricing — with delivery included.
If you’re ordering via our online store, the platform will automatically calculate the shipping and offer you different options to choose from — faster and easier!
If you're in Rio or nearby, you can also contact me via WhatsApp and arrange a time to pick up your order at our studio — Monday to Friday, from 12pm to 5pm.

8. What are the payment options?

Online store: Credit and debit cards
Via WhatsApp: PIX (instant bank transfer in Brazil) or traditional bank transfer
At markets or in-person pickup: Credit, debit, PIX, or cash

“But Fernanda, can I pay upon delivery?”
Unfortunately, no. Our delivery service is outsourced, so they can’t use our card machine or handle payments.

IMPORTANT: For WhatsApp orders, your payment receipt is your order confirmation. I’ll only begin processing your order after receiving the proof of payment. Deal?

9. How do I place an order?

Click the link in our bio — it will give you options to shop directly from our online store or reach me on WhatsApp.

Either way, no matter which path you choose, I personally receive, prepare, and send out every single order!

10. Can I order for a special event, at home or for my company?

Of course! We just ask for at least 1 month’s notice, especially for personalized orders. You can find more details about this on our website under the tab “For Your Company.”

11. Can I resell Fazendices?

Absolutely! We offer exclusive wholesale conditions, with special pricing and terms. Check out the “For Your Store” tab on our website for more info.

Just a heads-up: we don’t work with commissions or brand representatives, ok?

STILL HAVE QUESTIONS? JUST MESSAGE ME!